Guarantee Coverage
- Natura Pillow carries 2 years guarantee from the date of purchased.
- This guarantee does not cover damages caused by accident, misuse or in any way being tampered with.
- This guarantee only covers against manufacturing defects.
- Pillow concaves more than one and a half inch (1 1/2”) or greater.
- The guarantee is confined to the first purchaser of the product only.
- Natura reserves the rights and authority to change the terms and conditions from time to time without any notification.
This Guarantee Does Not Apply To:
- This guarantee is valid only for the original purchaser, and valid only for residential use. Contract and commercial usages are not covered by this warranty.
- This guarantee does not cover normal wear and tear, or damage to any pillow covers.
- Pillow that is stains, soiling, burns or infested with vermin, even if defective.
- If cover and foam is found to be unsanitary condition.
- Natura does not guarantee that this product is suitable for any person’s health or medical condition and comfort preference.